Damaged or lost packages

Please note!

The delivery of alcoholic beverages is very attractive due to the low prices from abroad, but VOLTS is only a marketplace and is not directly involved in the delivery.

UPS, DHL, Fedex, DPD, PostNord do not compensate for the damage or loss of parcels containing alcoholic beverages.

You can only file a claim via VOLTS for products other than alcoholic beverages.

Start UPS claim here